Frontier have a dedicated needle exchange support team on hand deal specifically with needle exchange customers.

The team consists of Area Sales Managers, one of whom specialises in needle exchange, and an office support team, all of whom are highly knowledgeable in needle exchange/harm reduction products.

Members of this team are on hand to take orders and advise on delivery times.

They can also supply sales and/or technical information, such as usage reports and purchase patterns, and deal with any questions or queries that may arise.

As well as dealing with customers, the team works closely with the Research and Development department, assessing new products, and also with suppliers, conducting trials and evaluations.

The team is available to provide training should this facility be required.

Frontier have an in-house graphic design facility which is able to professionally and efficiently produce supporting literature either for inclusion as information flyers inside packs or as posters for display at exchange premises.

We can also supply product and pack information literature for reference purposes.

Due to the way in which the containers are manufactured we are one of the only suppliers who are able to print messages or telephone numbers directly on to the container.

Our Marketing department is on hand to assist projects such as pharmacy training days etc. We can produce posters to advertise the day and the Needle Exchange Sales Manager will, if required, attend with to take part in discussions or answer any questions that may arise. We can also produce information packs for distribution at training days, if required.

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